A quick introduction: analytical professional with a multidisciplinary and international background. My experience spans process coordination, independent decision-making, stakeholder collaboration, marketing and communications, and the practical use of digital tools.
Education
2019-2020
University of Glasgow
Master of science in international relations
Built a strong foundation in analysing complex issues from multiple perspectives and across different global and societal contexts, examining the relationships between individuals, societies, states, institutions and wider international systems.
Strengthened analytical thinking through advanced qualitative research, critical analysis and evidence-based reasoning.
Graduated with Distinction (highest classification).
2015-2019
Queen Margaret University
BACHELOR OF ARTS in Public Relations, MARKETING & Events
Built a strong foundation in strategic communication and marketing, including market research and customer insights, stakeholder engagement, brand and concept development, digital marketing and event management.
Applied research and strategic thinking to practical client work, developing communication strategies and campaigns for real organisations.
Bachelor’s thesis explored how cultural differences influence communication and marketing through Hall’s high- and low-context theory.
Completed a six-month student exchange in Australia.
Graduated with First Class Honours (highest classification).
Other studies
Basics of Service Design - Aalto University Open University | Aug–Sep 2026 (in progress)
Work experience
4/2025 - 6/2026
The Finnish Immigration Service
Assistant adviser, department of international protection
Coordinated operational processes within international protection services, ensuring smooth collaboration between applicants, case officers, interpreters, legal representatives and other stakeholders.
Managed asylum interview arrangements by coordinating complex schedules, interpreter requirements and individual considerations within strict procedural frameworks.
Supported multiple functions in a rotating support team, quickly adapting to changing responsibilities and different stages of the asylum process.
Provided coordination and technical support for remote asylum interviews, resolving unexpected issues and ensuring continuity in time-sensitive situations.
Developed a broad understanding of Finland’s international protection processes through hands-on work across different stages of the asylum procedure.
8/2023 - 3/2025
Ruohonjuuri Oy
Part-time
shop assistant
Ruohonjuuri is a Finnish retail company specialising in wellbeing, supplements, natural cosmetics and sustainable products. I joined Ruohonjuuri because of my long-standing interest in functional health and health optimisation.
Provided personalised guidance on natural health products, supplements and cosmetics, helping customers make informed decisions based on their individual needs while consistently meeting store performance goals.
Created visual product displays and merchandising solutions that enhanced the customer experience and reflected the brand’s values.
12/2022 - 3/2023
Reindeer’s Travel’s Oy
guide
Led snowmobile excursions for international guests in Finnish Lapland, delivering memorable experiences while introducing Finnish nature, culture and local traditions. Worked with visitors from diverse cultural backgrounds and high-profile guests.
Developed strong leadership, presentation and problem-solving skills by independently leading tours and adapting quickly to changing situations in a demanding Arctic environment.
3/2022 - 12/2022
The Finnish Immigration Service
assistant adviser, permit and nationality unit
Processed residence permit applications for family members of people granted international protection in Finland, independently assessing cases and granting residence permits in eligible cases.
Applied Finnish and EU immigration legislation while reviewing documentation, family relationships and eligibility requirements.
Conducted written hearings and requested additional documentation when further information was needed.
Handled complex and sensitive cases requiring independent judgement and accuracy within a legal framework.
9/2021 - 9/2022
Peace School
Casual
instructor
Peace School is a global education programme run by the Peace Union of Finland, offering experiential learning days for schoolchildren.
Facilitated occasional interactive workshops for school students on topics including refugee experiences, global responsibility and the UN Sustainable Development Goals (SDGs).
Guided discussions and participatory activities that encouraged empathy, critical thinking and understanding of diverse perspectives.
3/2021 - 3/2022
Luentopalvelu Helena Pirttisalo Oy
assistant
Luentopalvelu Helena Pirttisalo organises professional training events.
Researched potential participants and designed promotional materials for professional training events.
Served as the primary technical support for a small business, resolving day-to-day technical issues and ensuring online training sessions ran smoothly.
6/2019
TED Conferences – TED Summit Edinburgh 2019
Part-time
Business and Event Units Assistant
TEDSummit brings together engaged members of the global TED community for talks, workshops, performances and opportunities to connect.
Coordinated activities for TED Main Stage speakers, supporting workshops, exclusive events and networking opportunities while ensuring a seamless participant experience.
Welcomed and guided internationally recognised speakers and guests, acting as a key point of contact throughout various conference activities.
Supported conference operations by onboarding volunteers and contributing to the smooth delivery of one of TED's flagship international events.
10/2017 - 11/2019
Off to Work
Casual
Front of house
Worked at some of Scotland's most prestigious events and iconic venues, including the Queen's annual Garden Party at the Palace of Holyroodhouse, the internationally renowned Keepers of the Quaich whisky ceremony at Blair Castle, and events at Edinburgh Castle.
Worked in supervisory roles during selected events, coordinating teams and resolving operational issues.
Contributed to the delivery of high-profile events where exceptional service, seamless coordination and attention to detail were essential.
8/2018 - 11/2018
Lanyard Media
Part-time
Marketing and Events intern
Lanyard Media is a public relations and digital marketing agency and the organiser of Edinburgh Cocktail Week, the UK's largest cocktail festival.
Coordinated media and influencer engagement, managing VIP invitations and external communications for the event.
Supported event planning and delivery by contributing to logistics, risk assessments and on-site coordination before and during the festival.
Onboarded and coordinated volunteers throughout the event while creating social media content and helping ensure smooth day-to-day operations.
1/2017 - 4/2017
Street Soccer Scotland
Part-time
communications intern
Street Soccer Scotland is a social enterprise that uses football to support people experiencing social disadvantage, including homelessness, mental health challenges and addiction.
Created digital content and campaign materials to support fundraising initiatives, events and community engagement.
Created impact stories for social media by interviewing people supported by the organisation, highlighting personal journeys and positive social outcomes.
Supported website updates, event delivery and organisational development projects in a collaborative, mission-driven environment.
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