Education
2019-2020
University of Glasgow
Master of science - international relations
- Gained a broad understanding of global dynamics, international societies, and cross-cultural relations.
- Studied key areas including human rights, international development, and global ethic, providing insight into diverse cultural and societal contexts.
- Developed strong time management, prioritization, and analytical skills through an intensive, fast-paced, and competitive academic environment.
- Graduated with the highest grade
2015-2019
Queen Margaret University
BACHELOR OF ARTS - Public Relations, MARKETING & Events
- Studied a wide range of communication disciplines, such as brand management, internal communications, stakeholder relations, strategic communication, project coordination, and event management.
- Explored intercultural and international communication, ethics, and Corporate Social Resposibility.
- Completed a six-month student exchange in Australia
- Bachelor’s thesis on Hall’s high- and low-context cultures, examining how cultural differences influence communications and marketing strategies.
- Graduated with the highest grade
Work experience
4/2025 - continues
The Finnish Immigration Office
Assistant adviser
- Managing a wide range of administrative and coordination tasks related to international protection cases, ensuring smooth and accurate processing under strict legal and procedural frameworks.
- Organising and scheduling asylum interviews, maintaining precise documentation and communication between applicants, interpreters, and case officers.
- Providing clear and professional customer service and guidance to individuals navigating complex immigration procedures, often in highly sensitive and time-critical situations.
- Collaborating closely with internal teams and external partners to streamline workflows and ensure applicants’ information and documentation are up to date.
- Gaining in-depth understanding of Finland’s immigration processes and support structures for newcomers.
8/2023 - 3/2025
Ruohonjuuri Oy
Part time
shop assistant
- Provided friendly, knowledgeable customer service in a values-driven retail environment promoting wellbeing and sustainability.
- Contributed to creative store visuals and product displays to enhance customer experience and brand identity.
- Supported daily sales operations and consistently met store performance goals.
12/2022 - 3/2023
Reindeer’s Travel’s Oy
guide
- Led guided snowmobile tours in Finnish Lapland for international guests from Kakslauttanen Resort, with the majority of visitors coming from Asia and North America.
- Delivered engaging stories about Finnish nature, culture, and local traditions while ensuring safety and memorable experiences in Arctic conditions.
- Adapted communication and service to diverse cultural expectations, hosting high-profile guests including business leaders and diplomats.
- Strengthened teamwork, leadership, and problem-solving skills in a dynamic outdoor environment.
3/2022 - 12/2022
The Finnish Immigration Office
assistant adviser
- Processed residence permit applications in the family reunification unit, focusing on cases concerning family members of individuals granted international protection in Finland.
- Applied Finnish and EU immigration legislation and policy to assess eligibility and issue residence permit decisions.
- Ensured high-quality and consistent decision-making by reviewing case documentation, verifying information, and maintaining accurate case records in compliance with legal and administrative standards.
- Developed strong knowledge in understanding the Finnish immigration law, administrative decision-making, and the overall family reunification framework.
9/2021 - 9/2022
Peace Union
instructor
- Facilitated occasional interactive workshops for school students on global themes such as refugee experiences, peace, and the UN’s Agenda 2030 Sustainable Development Goals.
- Encouraged empathy, open-mindedness, and understanding of different backgrounds through dialogue and participatory activities.
- Promoted active discussions and awareness of human rights and global responsibility.
3/2021 - 3/2022
Luentopalvelu Helena Pirttisalo Oy
assistant
- Managed administrative tasks and assisted in planning and coordinating online training sessions.
- Supported the creation of marketing and promotional materials to promote and sell courses.
- Acted as the company’s primary technical support, handling all technology-related issues and ensuring smooth operation of online systems.
6/2019
TED Conferences – TED Summit Edinburgh 2019
Business and Event Units Assistant
- Managed and supported main-stage TED alumni speakers (those who had presented on TED’s flagship stage in Canada), organizing workshops, guiding them around Edinburgh, and ensuring their participation in events ran smoothly.
- Coordinated volunteers during the TED summit, assigning tasks and supporting smooth operations throughout the main conference.
- Assisted in the execution of conference events
- Gained experience in high-level event coordination, stakeholder management, and cross-cultural communication in a fast-paced, international environment.
10/2017 - 11/2019
Off to Work
Part time
Front of house
- Worked as a server, barista, and occasionally team manager across a variety of high-profile events in Scotland.
- Developed strong teamwork, customer service, and multitasking skills while ensuring smooth guest experiences in fast-paced environments.
- Participated in notable occasions such as the Queen’s garden party at the Palace of Holyroodhouse, gathering at the First Minister of Scotland’s residence, races at Musselburgh Racecourse, and various events in historic castles around Scotland — including the prestigious Keepers of the Quaich whisky ceremony at Blair Castle and weddings at venues such as Edinburgh Castle.
8/2018 - 11/2018
Lanyard Media
Part time
Marketing and Events intern
- Supported marketing, PR, and communications activities for Edinburgh Cocktail Week, including content creation and external communications.
- Assisted in coordinating event logistics, risk assessment, and volunteer management to ensure smooth operations.
- Collaborated with stakeholders and partners to support successful event delivery and engagement.
- Gained experience in international event production and team coordination.
1/2017 - 4/2017
Street Soccer Scotland
Part time
communications intern
- Supported communications and marketing activities for an organization addressing homelessness, addiction, and mental health challenges.
- Assisted in planning and executing events, including content creation and promotional materials.
- Contributed to organizational development projects, helping improve processes and outreach strategies.
- Gained experience in stakeholder engagement, social impact initiatives, and cross-functional teamwork in a mission-driven environment.
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